Jyoti Singh Mobile-- +91 9922 948 224
objective
To create a niche for myself in the Global Hospitality Industry by providing the Guest with the best of services and satisfaction.
Value for meaningful work, mutual respect, honest communication and continuous learning.
Believe that Excellence is not just an End but also a means to it.
presently Working
MSPA International
Anantara Spa Mandara Spa
Senior Spa Therapist
July1, 2006- Till Date
Responsible for all Spa smooth operation.
Pre opening team member of the Radisson Resort and spa Alibaug (Aug 2007–Till date)
Worked for three months in Maldives as a team for Anantara spa (May-July 2007)
Worked in Four Seasons Bangkok, Thailand. For Mandara spa. (Feb –April 2007)
Pre opening team member for Mirabel resort & Mandara Spa Egypt. Worked as a task force team for the soft opening for 3 Months (Aug –Nov 2006)
Responsible for the set up and operation.
Responsible for standard operating procedure
Responsible for Hygiene and cleanliness of the spa.
Responsible for the Duty Rosters, Stock Inventory, Monthly reports etc.
PREVIOUS WORK EXPERIENCE
Habtoor Grand Resort & Spa, U.A.E.
August 24, 2005 – July 1, 2006 .
Supervisor Elixir Spa & Health Club
Responsible for all Spa smooth operation.
Pre opening team member for Elixir spa.
Responsible for the set up and operation of elixir spa from day one.
Responsible for standard operating procedure and working on developing yearly based Spa clientele.
Responsible for Hygiene and cleanliness of the spa.
Responsible for the sale in spa and boutique to meet the monthly target
Ananda in the Himalayas
June 11, 2002 -June 5, 2005 Rishikesh, Uttranchal, India
Head Spa Therapist
Responsible for Training of all staff according to the Standards of the Hotel and spa.
Responsible for maintenance of all spa equipments and rooms to high standards.
Liaison with staff, management and clientele at all levels.
Insuring adherence to health and safety regulation.
Responsible for the reception area to make sure each and every matter is dealt in its best way.
Responsible for the Ayurvedic section as well.
Education
Completed my Bachelors in Business administration from Meerut University in 1999-2002
Specialized in Marketing
Professional Qualification
Attended workshop by ITEC and IFA from England on Swedish and Aromatherapy
Massage in Ananda in the Himalayas.
Trained by Ms Plaa trainer from Ytsara , Thailand
Specialized in Thai Massage.
Intensive 2 months refresher course on advanced massage techniques and reflexology
Under the supervision of Mr. Colin Gary Hall, Spa Director Ananda in the Himalayas.
Trained in Lithos Therapy
Reiki Ist Degree
Trained by the Mspa International training center, in Thailand for 3 Months in treatments like Traditional Thai Massage, Swedish massage, Aromatherapy, Thai Herbal Compress, Balinese Massage, Deep Tissue Massage, Body Scrubs, and Body Wraps. Basic Manicure and Pedicure by O.P.I.
Awards and acheivemnts
Awarded as the Employee of Month in Ananda In The Himalayas
Areas of strength
Possess good communication skills to communicate efficiently and effectively to Guests
Dedicated towards improving and improvising
As a good team player, capable to motivate my team members to excel.
Capable to implement Innovations in the work setup effectively.
Have a sound knowledge of computers Excel, Word, PowerPoint presentations.
Reference:
Ms Alsu Abdulina
Spa & Operation Manager
Mandarin Oriental, Hongkong
alsunya@gmail.com
Mr. Colin Gary Hall
Ananda In The Himalayas
Spa Director
colinh@anandaspa.com
Mr. Dieter Buchner
Urban healing
dieter@urbanhealing.net
MS. Wanalee Samutkhochorn
Mandara Spa, Radisson Resort & Spa Alibaug
wanalee_s@hotmail.com